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Contact support

What to include when you need help from TKOResearch.

Support address

Email support@tkoresearch.com with the workspace name, invited email address, affected route, and a short description of what happened.

Billing issues

Include the workspace name and Stripe checkout context. Do not send card numbers, secrets, firmware binaries, or private keys by email.

Security reports

For suspected access-control or data-handling issues, include a reproducible summary and avoid sharing sensitive firmware artifacts by email.

Need more help?

Contact support with the workspace name, invited email address, and route where the issue happened.

Email support